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What is “direct primary care”?
Simply put, DPC cuts out the “middle man”. By offering medical care that you are able to pay for directly, we can provide clear, often discounted, pricing for your care - without compromise. This results is less wait time, no hidden fees and a more direct relationship for you with your physician!
How can this save me money?
The DPC model can make your regular medical costs cheaper and more predictable - leading to more financial freedom and independence no matter if you are self-employed, without insurance or on the plan of a third party payer. Typical insurance requires an expensive monthly premium followed by copays that are often comparable to our DPC monthly fee. These same copays do not count toward the deductible and then typically continue to be required once deductible amounts are met. Additionally, a “max out of pocket” must usually be reached before insurance payment covers 100%. Therefore, you may find that a less expensive traditional plan (low premium/high deductible to be used in case of emergencies) is more desirable for you and your family when you have reliable, regular medical care through our DPC.
Even if you just need our services every once in a while for acute illnesses, our prices and accessibility give you the ability to be seen - and get a doctor’s note if needed - when you feel too sick to get out, can’t get in to be seen at your regular facility, are visiting Kentucky and your out-of-state insurance will not cover or is not accepted close to where you are. This is why we opted to offer As Needed Pricing for services - it gives YOU MORE OPTIONS and CONTROL of YOUR HEALTHCARE.
If you are self-employed or currently without insurance, our low cost cash pay model allows you to avoid hidden fees for services or labs.
If you are an employer and looking to keep your employees by offering a medical perk without traditional insurance, give us a call to see how our model could keep your company healthy for less.
Click HERE to see how our pricing could benefit you!
What if I am from out of state?
Just passing through? First of all, welcome to Kentucky! We are happy to care for you through our DPC while you’re visiting and can even offer follow up if needed via telemedicine. If you regularly come through this area, we are glad to care for you on a long term basis.
Review pricing HERE
What if I need to be hospitalized?
With more personalized care and the needed time to work together to keep you as healthy as possible, you are less likely to require hospitalization for chronic illnesses. Yet, if an emergency arises, viable options are available. The specific answer to this question is rooted in your particular medical coverage or lack thereof.
At this time, Open Hands DPC is not offering hospital care. Should the need for hospitalization arise, providing our clinic name and number upon admission or presentation to the emergency room will help facilitate open communication between the emergency room and hospital providers and your physician.
Generally speaking, the DPC model works well for individuals and families that:
continue to use a low premium/high deductible insurance plan - Low premium/high deductible (sometimes called catastrophic coverage) allows the low cost of the DPC to keep your anticipated medical expenses low and without surprises - while saving back for “rainy days”. Then, if life throws a curve ball and hospitalization, surgery or other high cost medical event happens you will have saved money to put towards covering the higher deductible (that will only be needed if such an emergency were to happen).
have a form of cost sharing plan - Cost sharing plans most often operate on a per medical event basis including hospitalizations.
would otherwise be self-pay regardless of where they seek care - Often discounts are available to those in a self-pay situation when discussed with the hospital directly
In each scenario, if no emergency befalls, then you will simply have saved that money. We encourage you to explore your options and see how you can use your hard earned money best to care for and protect yourself and loved ones!
What if I have insurance?
Many of our patients have insurance or another third party payer service. Although we do not process payments or bill any form of a third party payer, we work with you to find the right fit for your health and your budget when medications, imaging, referrals or labs are needed. Unfortunately, Kentucky is one of only a few states that currently does not allow Medicaid recipients to directly contract with their physicians (we are hoping to see legislation change on this soon). However, Medicare and other insurance recipients have no legislative restrictions for receiving such high quality care.
Click to read our Insurance Breakdown and learn more about how Open Hands DPC can fit your medical needs and current payer situation.
What is a D.O.?
D.O. is the abbreviation for Doctor of Osteopathy. Like their allopathic (M.D.) colleagues, D.O.s are fully licensed physicians that have completed 4 years of medical school and at least 3 years of residency. As of July 1, 2020, D.O. and M.D. physician residency programs are even overseen by the same accreditation body.
Traditionally, osteopathy trains physicians to consider the whole person rather than just addressing symptoms. However, in today’s world any well trained physician is taught this importance. Practically speaking, the in depth musculoskeletal training Dr. Keller received in addition to a holistic approach to health and wellness, provides her with the expertise needed to offer treatment and prevention plans to her patients that go beyond medication alone. Through manual manipulation (OMT), common aches and pains can often be addressed without the need of long term medication or pharmaceuticals at all!
Click HERE to learn more about Dr. Keller!
Click HERE to learn more about OMT and Osteopathy.
What if I need to see a specialist?
One of the best parts of having a physician that knows you and can spend more time with you is often requiring less time traveling between specialists. However, when it is necessary, we will work with you to find a capable specialist that fits your medical and financial needs - whether you have insurance or not.
What about vaccines?
As an evidence based part of preventive care, vaccines are proven to keep each of us and our world as a whole less susceptible to serious illnesses. In today’s world we have access to unprecedented amounts of information. This often leads to questions, concerns and even fears. Here at Open Hands DPC, we will see patients regardless of their vaccine status as we continue to strive to keep a healthy line of communication open and respectful of your right lifestyle choices.
At this time, our DPC is not able to affordably provide vaccinations. However, your local health department is a great source for affordable access to most of the recommended vaccines. Others are often available through local pharmacies. We will gladly work with you to help find the best solution for you and your loved ones’ vaccination needs.
Where are my records kept?
In order to best serve you, clear and efficient record keeping is a MUST. We use an encrypted cloud storage with back up physical hard-drive to make sure your healthcare is well documented, safe and easily accessible. Learn more HERE.